Due to the custom nature of each design and print, and the custom print to order method used, there are NO REFUNDS and ALL SALES are final. I will always try to do my best to swap sizes, or make you happy as the customer throughout situations, but please realize this is a small business, and the smallest things can affect the rhythm of our growth. Also keep in mind most preorders will take 12+ weeks to complete. Thank you always for the continued love and support! Without you, THR1FT L1F3 is nothing… <3